Privacy Policy

1. Company Information & Contact

ASINtrack is a service provided by Subverbal PTE. LTD.
For any privacy-related questions, contact us at dpo [at] asintrack [dot] com.

2. Information We Collect

We collect the information you provide when you create an account, use ASINtrack, or interact with our services. This includes your account details, the ASINs, costs, supplier URLs, and notes you add or import, as well as billing information handled on our behalf by our payment provider Polar.sh (Merchant of Record).

We also collect limited technical information such as IP address and browser type for security, and information you provide when using our live chat support (name, IP, and chat content).

3. How We Use Your Data

We use your data to provide and maintain the service, process payments, send alerts and updates, deliver customer support (including live chat), and comply with legal obligations. Marketing emails may also be sent if you opt in, and you can unsubscribe at any time.

4. Data Sharing

We may share your information with third-party service providers necessary to operate the platform, including providers of hosting, payment processing, email delivery, live chat, and product data. We do not sell your personal information.

If your data is transferred outside your country (e.g. to the United States), we take appropriate safeguards such as Standard Contractual Clauses.

5. Data Retention

We keep your personal data only as long as necessary to provide the service and meet legal requirements. You can delete your account and associated data at any time, after which it will be removed or anonymized, unless retention is required by law.

6. Your Rights

You can request access, correction, deletion, or export of your personal data. Depending on your location, you may also have the right to object to processing, restrict processing, or lodge a complaint with your local Data Protection Authority. Contact dpo [at] asintrack [dot] com to exercise your rights. We aim to respond within 30 days.

7. Children’s Privacy

ASINtrack is not intended for individuals under 18. We do not knowingly collect data from anyone under 13 (in compliance with US COPPA).

8. Security

We use reasonable technical and organizational measures to protect your personal data, including encryption, access controls, and secure hosting.

9. US State Privacy Rights

If you are a resident of California or another US state with similar laws, you have the right to request access, deletion, or a copy of your personal information, and to opt out of the sale or sharing of personal data (we do not sell your data). Requests can be made to dpo [at] asintrack [dot] com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with a new effective date.